Privacy policy
What personal information we collect
We currently collect and process the following information:
- Name
- Contact details (i.e. address, landline and mobile number, email)
- Payment information if you have provided personal instead of business details
- Notes taken in the performance of the coaching schedule.
We also receive personal information indirectly, from the following sources in the following scenarios:
- Contact names and relevant data of subjects via contracted work with an organisation using coaching services.
We use the information that you have given us in order to:
- Carry out the professional coaching work that you have requested from us.
Our legal basis for processing personal data
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is:
- Your consent: the right to object is absolute and you are able to remove your consent at any time. You can do this by contacting info@bradcolecoaching.com or phoning +44 (0)7940573556
- We have a contractual obligation with you
- We have a legitimate interest
- We have a legal obligation.
How we store your personal information
Your information is securely stored. When we are carrying out work for you under contract, certain personal information (such as invoicing information) will be kept for longer than three years.
All personal data will be disposed of – which may mean deleting it.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask for copies of your personal information.
- Your right to rectification – You have the right to ask to rectify personal information you think is inaccurate. You also have the right to ask to complete information you think is incomplete.
- Your right to erasure – You have the right to ask to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you wish to make a request you can do so by contacting us.
Cookies
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA makes use of cookies, which are short text files stored on a user’s device (such as a computer, tablet or phone) by a website. Cookies are used for the technical functioning of a website or for gathering statistics.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website. However, this may affect the functionality of this website and other sites you visit.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by:
Email: info@bradcolecoaching.com
Phone: 07940573556
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number:
+44 (0)303 123 1113
ICO website:
https://www.ico.org.uk